The Service Agreement plan will protect your substantial investment. Because if it doesn't work, it doesn't make money.
Every production crew's nightmare is that something might go down during the event. Not with the right Service Agreement plan.
Even though everything is perfectly prepared, there may be situations when you need immediate help from professionals.
Optimised software, device settings and configurations are essential for the optimal performance of your displays.
Your staff will continuously improve their control and knowledge of the system. This is a fundamental prerequisite for its optimal use.
Our support service staff do not like to sleep. They love to help any time, whenever you need it. Their fuel is your satisfaction.
Always up-to-date software and operating system are a prerequisite for the correct and trouble-free operation of all equipment.
You can stay calm and fully concentrate on your work. The right Service Agreement plan will ensure that your work runs smoothly.
We have a team of experienced professionals who provide on-site or online support services to the extent of your Service Agreement. The support service is provided primarily in English.
ColosseoEAS support & maintenance plans
Business hours support essentials
Hotline for production environments
Mission critical
support
On-site mission critical support
1) support by phone, Skype, e-mail or by online ticketing system
2) only during business days
3) 3 hours before event and 30 minutes after event included
4) during the summer break
The basis of success is not only high-quality software and equipment, but also the level of skills of the production team in controlling the software and, of course, the feeling for the game. You need to have a feel for the game. But our team of experienced trainers will help you with the rest. We will train your production team and provide it with all the needed support.
We bring the highest level of fan experience to your arena. Custom-designed, lightweight, easily serviceable LED indoor centre-hung displays poweredby Colosseo Single Media Platform® – the world-leading multimedia control software. It is enhanced by a wide scale of products creating a complete technological ecosystem.
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