ColosseoEAS | Scoreboards, Video Cubes, LED Video Displays, Biometric Face Recognition, Sports StatisticsSupport
Service Agreement Options
- Event Support
- Priority Service Options
- 24-hour Service Emergency Options
- Technical Help Desk 24/7/365
- On-Site Scheduled Service Options
- Remote Support and Service
- Automated Monitoring
- Spare Parts Availability
- Regular Maintenance and Inspections
- Warranty Extensions
- Software Upgrades
- etc.
Benefits of Service Agreement
Protect Investment
The Service Agreement plan will protect your substantial investment. Because if it doesn't work, it doesn't make money.
Event Security
Every production crew's nightmare is that something might go down during the event. Not with the right Service Agreement plan.
Instant Help
Even though everything is perfectly prepared, there may be situations when you need immediate help from professionals.
Optimized Performance
Optimised software, device settings and configurations are essential for the optimal performance of your displays.
Improving Staff Skills
Your staff will continuously improve their control and knowledge of the system. This is a fundamental prerequisite for its optimal use.
Support 24/7
Our support service staff do not like to sleep. They love to help any time, whenever you need it. Their fuel is your satisfaction.
Always up to date
Always up-to-date software and operating system are a prerequisite for the correct and trouble-free operation of all equipment.
Peace of Mind
You can stay calm and fully concentrate on your work. The right Service Agreement plan will ensure that your work runs smoothly.
Technical Support
We have a team of experienced professionals who provide on-site or online support services to the extent of your Service Agreement. The support service is provided primarily in English.
Skype: colosseo.support
Hotline: +421-917-137 552
Available 24 hours a day, 7 days a week, 365 days a year depending on your Service Agreement plan
Plan Comparison
ColosseoEAS support & maintenance plans
Basic
Business hours support essentials
Standard
Hotline for production environments
Premium
Mission critical
support
On-site
On-site mission critical support
1) support by phone, Skype, e-mail or by online ticketing system
2) only during business days
3) 3 hours before event and 30 minutes after event included
4) during the summer break
Do you have any questions or needed pricing? Don't hesitate to contact us!
Operator Training
The basis of success is not only high-quality software and equipment, but also the level of skills of the production team in controlling the software and, of course, the feeling for the game. You need to have a feel for the game. But our team of experienced trainers will help you with the rest. We will train your production team and provide it with all the needed support.